I’d like to give you a gift. It is an article I just read that I liked and think you will like. About the only way I can do that these days is to cut out the article and send it to you. But I can only do that with one person.
Why? Paywalls on digital content. These often prevent non-subscribers from reading content, or only a very small number in a month. Often, you have to register at the website, subjecting you to emails from that site. For many, it is not worth it, and that article I want to share with you may end up unread.
I was so happy when the New York Times instituted a policy for its digital subscribers of permitting them to “gift” ten articles each month. I often find good things to share that I like to post on one of the social media pages I curate. Being able to do this is and not hear back, I couldn’t open it because of the paywall makes me feel better about my subscription to the NY Times.
I curate social media accounts related to books and to higher education. For each, I tend to post 3-5 articles a day selected from different media. Sometimes I can’t access a good article because of a paywall and other times, I can access an article because I subscribe to the publication but if I share it with non-subscribers, they are subject to the paywall. Result: I limit the number of paywalled articles I share.
But I don’t like it as a subscriber and I’d like (and have written) publications to which I subscribe to adopt a policy like that of the NY Times. Here’s what I think they ought to consider:
- It is an extra subscriber benefit that gives me one more reason to keep subscribing.
- Subscription prices are rising rapidly. If I have to cut my subscriptions, I will retain the ones that offer me the most perceived benefit.
- The fear, I realize, is that “gift” content will discourage subscriptions. What is not considered is that gift content will help retain subscribers. From the development world, it is far easier to retain a subscriber than to get a new one.
- Shared content that people can actually read demonstrates the worth of the publication. For example, I subscribed to The Atlantic because of online articles I read before they instituted their paywall policy.
- Allowing “gift” articles also expands traffic to a publication’s website–as important a metric as subscribers for advertisers. When I share an article on my Facebook page, I potentially share that article with nearly 59,000 followers, a significant “reach.” In turn, they appreciate the gift and increase their engagement–and some may subscribe.
- Magazines often allow you to give a year “gift subscription” to expand their subscriber base. Why not use gift articles to expand subscriber base?
I suspect at worst, this idea wouldn’t cost publications anything, and may have the upsides I’ve proposed. But I suspect, this may be a quixotic quest unless there was a mass subscriber movement. The publications I’ve written just tell me what I already know, which feels condescending. None made me feel they actually valued me as a subscriber and were interested in building the relationship between us. The only time most really seem to care is when I drop a subscription. Then they’ll often offer a new one for less than half what I was paying, usually via a computer generated mailing. Maybe some day they will recognize the power of a gift and the multiplier effect it can have with subscribers.