Review: The Secret Lives of Booksellers and Librarians

Cover image of "The Secret Lives of Booksellers and Librarians by James Patterson and Matt Evers

The Secret Lives of Booksellers and Librarians, James Patterson and Matt Eversmann. Little, Brown, and Company (ISBN: 9780316567534), 2024.

Summary: A collection of first-person accounts from booksellers and librarians about why they love doing what they do.

“I want to make sure people keep getting books they want, books they like. I call it Book Joy, matching people with books that will bring them the most happiness.” –Kelly Moore

Kelly Moore is just one of the many booksellers and librarians who contributed first-person accounts of their love of working with books to this delightful book compiled by James Patterson and Matt Eversmann. In case you didn’t know, Patterson is not only a hugely successful and prolific writer of thrillers, he is a huge fan of booksellers and librarians–those who get books into the hands of readers. He’s given generous support to literacy efforts and grants to independent booksellers.

Here he lets them tell the story of why they love what they do. Kelly’s statement captures a common theme–connecting people with books they love. Some of their greatest joy comes when they help reluctant readers find books they love, turning them, degree by degree into readers. Part of the work is careful listening, picking up the cues that signal what a person may like. And sometimes it involves being a detective, using the few clues a patron or customer can offer to help them find that book they are looking for.

The other big theme is that these people love books and reading. It is so much more than checking out books or ringing up sales. They enjoy talking books, sharing something they’ve read that someone else may like. A friend of mine who is a bookseller is mystified by people who think they can be booksellers without loving books.

Perhaps this needs to be so because it is a challenging life. Both librarians and booksellers have a variety of administrative tasks that allow them to do what they love, from reading publications on new releases to select what they think their patrons will like, to unpacking and shelving, tracking sales and inventory and scheduling events. It’s awesome to meet authors at booksignings but there is a lot of setup to make it work for everyone.

Some started young, working as a page or a clerk and eventually managing a department of a library or owning a store. Others describe mid-career changes, often when a job was lost. Many had always been readers and even dreamed of pursuing working in a library or bookselling and realized they could no longer wait.

There was one serious note, which was the growing number of efforts to remove books from libraries that a small group deemed objectionable. It meant a job loss for one writer and courageous stands for others. One thing was clear, when communities heard and protested, this was often decisive.

Have you ever wondered what it is like to work in a library or a bookstore? This book will give you a good picture of both the joy and the work. If nothing else, it should give you an appreciation for what a special breed any dedicated bookseller or librarian is. If you haven’t noticed, this book is a good education. And if you have, this book will serve as a good reminder to find ways to support and appreciate their work. There are book deserts. if you are not in one, thank the people who make that possible and support their efforts to sustain their presence!

Review: Librarian Tales

Librarian Tales, William Ottens. New York: Skyhorse Publishing, 2020.

Summary: An entertaining account of the life of librarians, the different roles they fill and the usual and unusual problems they face.

William Ottens has worked in just about every job in a library from aide to director of a small library (which by definition involved all of these roles at some point or another). He has also hosted a blog on Tumblr called Librarian Problems since 2012, the source and inspiration for this book.

Ottens begins the book describing his own path to becoming a librarian. It started with a high school book club (run by the librarian) and a fictional library caretaker, Forney Hull. He describes his experience of library school including his realization that everything important, he’d learned in a high school job making pizzas and serving ice cream at a gas station (although he also describes some great skills in strategic planning based on his library school training). He tells us about landing his first job as a reference assistant at the Lawrence Public Library in Kansas and the call from Oskaloosa that led to being hired as the 27 year-old director of a small town library.

He then walks through the basic departments of the library and the unique challenges of each. In Circulation it is fines and the strange things that often get returned with books. Reference librarians deal with patrons’ questions including a little girl checking out a book on farts asking if the librarian farted! The big affliction for part of every year is tax forms and information. Youth services has to think about reading hours, summer reading programs, and sustaining teen interest, including the story of a highly successful Halloween party. Tech support helps computer novices and all those trying to download books to devices, an ever-changing field, and vital for people with limited access to these resources. Collection services includes stories of books requested, and books pulled from the collection and some of the reasons for that as well as the difference a label can make.

The third part of the book describes his experience as a library director, how he began his time in this role learning from all the people he worked with, wearing many of their hats as the occasion required, leading strategic planning and budgeting processes and working with city leaders who held the purse strings, and finally dealing with building issues, including the possibility of the two parts of the building separating from one another.

The final part is “Librarian Rants and Raves.” Rant number one is that librarians don’t sit around and read all day. There are a number of technical tasks that occupy their days and reading is a private time enjoyment. A chapter is devoted on what not to say to a librarian and other pet peeves including “I’m a tax paying citizen” (so is the librarian). Librarians also don’t like patrons who snap their fingers from across the room to get their attention. At the same time, Ottens loves his work–the joy of research requests, of weeding out books, of helping transform lives and creating spaces to be. He gives the last word to three other librarians who he interviews.

I thought this book an engaging read that gave a good behind-the-scenes glimpse at the life of librarians, the joy they take in their profession and their high sense of calling. Before opining on your local library (at least critically) this might be a good book to read. It makes me all the more eager to say a big “Thank you” to the next librarian I engage with. If I were younger, it might have even inspired me to become a librarian.

Review: Cloud Cuckoo Land

Cloud Cuckoo Land, Anthony Doerr. New York: Scribner, 2021.

Summary: A story of five characters living in three time periods, whose lives are tied together by the story of Aethon the shepherd written by Antonius Diogenes.

I ordered this one as soon as I could. I thought Anthony Doerr’s All the Light You Cannot See one of the best novels I’ve read in the past twenty years. The novel won a Pulitzer Prize and I couldn’t wait to see how he would follow that tour de force. I guess my response, having read the book, would be to say, “It’s complicated….”

For one thing, it is complicated as a story, really three stories occurring in three time periods of five people whose lives are tied together by another story. The story that ties these three together is of Aethon the shepherd who embarks on a quest to find a mythical city in the clouds where all his questions will be answered and longings met. Successively, he is transformed into a donkey, a fish, and a crow before he finds the city and gains admission at the gates. The story is actually based on a few extant fragments of The Wonders of Thule, the remainders of an 1800 year old manuscript by Antonius Diogenes, according to a note by Doerr.

The first story is occurs in 1452-53, in the attack on Constantinople. Anna, an apprentice seamstress, to supplement her wages to get medical help for her sister, becomes a petty thief, climbing a tower with a lost library. While her and her accomplice sell various items, she keeps an old, somewhat mildewed book that is the tale of Aethon, which she reads to her dying sister, and preserves as a treasure, which in later years made it to the Vatican. Eventually she flees the city, meeting up with Omeir, ostensibly an enemy, a hare-lipped young man, something of an outcast, whose gentle life had been spent tending oxen used to transport siege materials. They flee together to his home.

The second story is in the twentieth and twenty-first centuries, from the 1930’s to the 2050’s. The older of the characters is Zeno, a gay Korean war surviving POW, who first heard Aethon’s story from Rex, an antiquities scholar from England and fellow prisoner. Zeno returned to Lakeport, Idaho, where he spent an uneventful life as a plow driver, punctuated by a visit to Rex and his gay lover in England. Subsequently, through the local librarian, he learns of a digitized version of the only surviving manuscript of the story of Aethon. Consulting with Rex, he spends his retirement years translating an annotated version of the story, until enlisted one day by the librarian, Marian, to help her occupy a group of five fifth graders. He turns his translation into a play that he rehearses with the fifth graders and it is on the night of the rehearsal that he has his fateful encounter with Seymour.

Seymour is an autistic youth raised by a single mom in a double-wide she inherited, as she struggles in low wage jobs to make ends meet. What helps him survive are woods behind his home, where he encounters Trustyfriend, an owl he sits with who brings peace to the cacophony of his autistic world–until developers turn the woods into a high end development. Trustyfriend disappears. And then one day, he finds the wing of an owl. Over time, he becomes an extreme environmental activist, drawn into a dark web group for which he must commit an act of violent protest to be initiated. He chooses to make a bomb to blow up the library–on the night of the rehearsal.

The third story center around Konstance, the precocious daughter of a scientist father and teacher mother on an instellar, multigenerational voyage in the twenty-second century, who heard the story of Aethon from her father before being confined in quarantine when a disease sweeps through the ship, apparently killing all the others. Sybil, the all-knowing “Hal” of the ship will not release her, so she begins to research the story of Aethon, reassembling the scraps of the manuscript and tracing the provenance of the story, including a beautifully bound copy she sees in a digital image in a window of her father’s childhood home.

Doerr moves back and forth between the three stories, weaving successive episodes of the story of Aethon through the whole narrative. As I said, it’s complicated, layered…and for me, it worked, in ways both similar and different to All the Light We Cannot See. Like that book, children play a significant role here, as well as one older storyteller. In the first story, two children on the opposite sides in a siege intersect, with a very different result. Like that book I hear Doerr’s quiet voice unfolding a story of beauty and pathos What is so different is the use of an overarching story to connect the other three, a story that transforms characters in each of the three stories.

Perhaps the import of this all is in the dedication: “For the librarians then, now, and in the years to come.” The narrative is about the preservation of a book, a story nearly lost, hidden in a derelict library, digitized in another, translated in a third, and rediscovered in a fourth. A library played a powerful shaping role on the life of Zeno, as it did on the five children in this play, one of who turns out to be an ancestor of Konstance. A bibliophile at one point in the story reminds us that out of the thousands of ancient Greek plays, we have only thirty-two. Books may be destroyed by fire, water, mold and mildew, insects, shredding, and in our digital age, by erasure or the degradation of digital information or obsolescence of the devices on which the books are read. Doerr offers a quiet polemic for the protection of the stories of our civilization and the vital role of libraries and librarians in that work.

All this occurs against an apocalyptic backdrop, the fall of Constantinople to the Ottomans, the worsening environmental crisis of the present, and the desperate efforts to plant a human civilization on a distant world. Is there a word here that our civilization’s stories may be even more vital to preserve in desperate times when the temptation is great to neglect them? Might we find ourselves even in the seeming silliness of the story of Aethon and profit from the story of his quest? Only if the stories remain.

A Thank You To Librarians

Wikidata education for librarians group at WikiCite 2018 by LiAnna (Wiki Ed) licensed under CC BY-SA 4.0

Libraries in many places are just starting to open up. But librarians have been hard at work all along, even though they miss having patrons in their buildings. I asked people on the Bob on Books Facebook page what they would want to say to librarians.

A word that kept coming up was “lifeline.” Whether it was help getting e-books or gathering their book requests for the curbside pickups many of you provided, people were so grateful for the effort you invested in getting books to us safely.

People didn’t merely see librarians as helping them, but the whole community, just as they always do. But in a time of isolation and strain, your service sustained that sense of knitting together a community and serving that community.

Several mentioned some of your challenges, from the time it took to get book requests to your need to take our temperatures. We just wanted to say “we understand, and appreciate all the things you are doing to keep us safe. We want to keep you safe as well.” And we won’t microwave the books!

You are so creative. Some of you provided craft kits in your communities or special online programs.

We think of you as essential! We want you to be safe and we will wear our masks (over our noses!) when we can come back to the library. We don’t know what we would have done without you during the pandemic.

We appreciate all those library skills and research skills you taught us. We’ve had all kinds of professional and personal reasons to use those during the pandemic.

In some cases, infection rates are still too high to open up. We want you to know how much we miss you!

Your service moves some of us to song: “You are my sunshine, my only sunshine; You make me happy when skies are grey.

One person wrote, “You are important, loved, necessary, and valued!” Some pray for you, others bless you, and what everyone wants to say is:

Why Libraries are Worth Our Support

Rose Reading Room

Rose Reading Room, New York Public Library. Alex Proimos from Sydney, Australia [CC BY 2.0] via Wikimedia.

Right now, libraries in many parts of the U.S. are facing cuts to funding. The most visible case of this is the New York Public Library, which while not technically facing a cut is only receiving an increase from $387.7 million to $388.8 million, which given inflation and increased demand for services, amounts to a cut. High profile figures, including Sarah Jessica Parker have joined the fight to increase library funding in the different boroughs of New York City.

I think libraries are one of the best deals out there today for those who pay taxes. I only occasionally borrow books at the library, but even my occasional borrowing, if I consider the retail price of the book, more than offsets the portion of my taxes.

My basic argument for libraries is that they are one of the most powerful weapons we have for sustaining our democracy, particularly given the growing income disparities in our country.

  • They provide online access, computer terminals, and printing facilities for those who cannot afford these.
  • They offer books for children who cannot afford them, fostering literacy at the most critical time of life.
  • They provide resources for job searches, and often basic courses in job-seeking, and computer literacy that is fundamental for many workers.
  • Many offer homework assistance for students and language assistance for immigrants wanting to learn English.
  • Libraries make available expensive manuals and reference materials for those who by necessity are do-it-yourselfers.
  • Many offer help with college admissions tests, helping to offset the advantages that more affluent students have with test prep courses and other assistance, legal or illegal, in getting admitted to colleges.

In addition, libraries offer so much at no cost to patrons simply for personal growth and entertainment–books, recorded music, videos in both physical and e-formats. They offer a range of programs serving every age group from children to seniors for personal enrichment. The demand for all these services continues to rise, often meaning personnel in the libraries are trying to stretch funding to acquire materials, and often the same people are working harder and longer–many of whom hold at least masters degrees in library science.

Librarians also are increasingly have to cope with the social challenges of our age. Librarians may be the first to spot child abuse. In urban centers, librarians often serve patrons who are homeless, chemically dependent, or mentally ill. In some instances, librarians are the first to respond to a drug overdose and many are trained to administer Naloxone.

All this is to say that I am proud to support the library in my community and extremely impressed with all that they accomplish with our tax dollars. I would venture that this is true in most communities. Why not take time to thank a librarian this week? And if there is a tax issue on the ballot, the best way you can say thanks is to vote yes. It not only is a great bargain (often less than your Prime membership, and certainly your cable bill), but it is one of the best investments I can think of in sustaining our democracy.

 

Librarians in Dystopia

1930's_-_ca._-_Alma_Custead,_Librarian,_and_Staff

Patchogue-Medford Library, [CC BY-SA 2.5] via Wikimedia

Remember when the role of the librarian was to help you find research materials for your homework, sign you up for a library card, help you log onto the library computers, and check out your books? Remember when librarians were the guardians of a safe, quiet place of discovery?

Our news is filled with accounts of opioid abuse and overdose deaths, gun violence, and sexual harassment and abuse. In many of our minds, we consider the library a sanctuary from such things, a place to read the newspaper, to hunt for your next read, to do research on a business start up idea. When, in my mind I conjure up my idea of a “safe place” or my “happy place” some version of a library often comes to mind.

Sadly, the reality of the evening news has invaded my safe and happy place. A recent story run by our local CBS affiliate cited the statistic that police answered 3200 calls to our city’s libraries in the last two years. They received calls for drug overdoses, shootings, gang fights, and sexual harassment and assaults.

In one incident, a librarian was punched in the head by a 12-year old boy after asking him to be quiet. Plainly, librarians are being called upon to deal with situations most of them probably never dreamed of when they decided to pursue the profession. This was the subject of a recent Bookriot article by Katie McLain that gives a glimpse into the brave new world librarians are confronting each day. In some major cities, for example, librarians are receiving training in administering Naloxone. One Philadelphia librarian, Chera Kowalski, has saved dozens of lives and was recognized by Hillary Clinton for her work at the 2017 American Library Association convention, according to Fobazi Ettarh’s article, Vocational Awe and Librarianship.

In addition to confronting crises like those named above, librarians often are confronting issues once addressed by social agencies, the health care system, and other neighborhood institutions like churches, parishes, and other religious bodies. They are called upon to address homelessness, unemployment and mental health issues along with the more usual questions for which they trained. McLain asks the question of whether we are asking librarians to be our local “superheroes,” a role that can be exhausting, albeit rewarding.

It seems to me that this new reality that our librarians face in our dystopian world is something they should not face alone. It seems at least three things are important:

  1. If they are expected to regularly handle these situations they should be trained, institutionally supported and appropriately compensated.
  2. Libraries will need to spend more on security. The local news report I mentioned above indicated that our metropolitan library has spent $600,000 in upgraded security cameras in addition to hiring more security personnel. If we want our libraries to be safe and to provide the same or enhanced levels of service, in most municipalities, we should be prepared to pay for it.
  3. We need to recognize that, in addition to societal factors, the erosion of other neighborhood institutions puts more stress on the libraries to fill the gap. In particular, I think we have seen a decline in neighborhood religious institutions, which, along with mom and pop stores, have yielded to “big box” facilities 5, 10, or 20 miles away that have no connection with where their parishioners live. Likewise, many social agencies are in a central location, often distant from different parts of the city, and inaccessible to those lacking transportation. What can we do to strengthen networks of care in our local communities?

Finally, it probably won’t hurt to thank your local librarian for all that he or she does. It may in fact be far more than you think.